Business Systems

Whether you are managing one rental or several you have to treat the property as a business. It is no longer the family home it is an investment that needs to be managed as a business. In this section I will share some of the business systems I use personally and in my company. I look forward to hearing about the systems you use. Why recreate the wheel!

Electronic Signature – Is it for you?

January 25, 2012

We finally made the move to signing all leases and management contracts electronically.  I was worried that something would be lost by not sitting down with the tenant and going over the lease with them. What I realized is that they are so preoccupied with their move that they don’t really read the lease.  We [...]

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Class is over – What did we learn?

October 19, 2011

I teach classes at Cabrillo College in Aptos, CA a couple times per year.  It is always great to touch base with consumers to see what is really on their minds.   The take away from the class is that as an Owner you need to know the laws and fair housing.  Take a great [...]

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Annual Preventative Maintenance

October 14, 2011
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9/11 how does it relate to managing rentals?

September 21, 2011

We just observed the 10 year anniversary of 9/11. The take away for me was the reminder of how precious life is and the fact that our lives as we know it can be turned upside down in an instant.  So how does that impact owning rentals? We need to be prepared.  Once you own real [...]

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Business Systems – Tips & Tricks

January 12, 2011

1/12/2011 When I teach classes I am always telling the attendees that managing a rental property is a business and needs to be treated as such.  Here are a few tips: Have a filing system – any system will work Current tenant files should include:  application, credit report, emergency contact info, copy of renters insurance [...]

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Fire! Fire! What To Do When You Get That Call

December 29, 2010

I just had a fire in one of my rental homes and thankfully the tenant had renters insurance.  Moreover, we had a copy of the owners insurance and were able to get in touch with the insurance company on behalf of the owner.  It is important that you are listed as additionally insured on the [...]

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Efficiency Tip Of The Week : Providing Information

August 30, 2010

Answering the same old questions again and again can be a huge drain on time, and frustrating too.  We aren’t parrots! Besides your employees can be better used doing other tasks than answering standard questions all day long.  Here is how we have solved this in our office. 1. Have template emails that you can [...]

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Efficiency Tip Of The Week : Client Contact

August 23, 2010

Client Contact – all business coaches or marketing guru’s have tons of ideas for connecting with clients – Owners, Vendors, Tenants, anyone you consider your client.  What I have learned over the years is to pick one or two things and do them consistently.  I don’t do birthday cards – wouldn’t remember them all.  I [...]

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