Communication

Communication is the essence of Property Management. You have to be a good to excellent communicator to have successful rentals, happy tenants and not get burned out by the experience. I will share with you tips & tricks for better communication. Please share yours with me.

Electronic Signature – Is it for you?

January 25, 2012

We finally made the move to signing all leases and management contracts electronically.  I was worried that something would be lost by not sitting down with the tenant and going over the lease with them. What I realized is that they are so preoccupied with their move that they don’t really read the lease.  We [...]

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True Story – My Tenant is Taking Me To Small Claims

January 19, 2012

As many of you know I am the State of California rep for the blog: www.CaliforniaLandlordSolutions.com and I often get calls from people who found out website and want advice on how to handle a situation. Last week I was called by a lady who was shocked that her former tenant was taking her to [...]

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Portola Property Management, Inc Has Moved

January 17, 2012

I know in the Cloud there isn’t the necessity to have a physical location and yes we are moving to conducting more and more business in the Cloud these days but in Property Management we still have a physical location. I like having a place to call home.  I like having our residents and owners [...]

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Moving Is Never Easy

January 17, 2012

Moving is never easy – there are a lot of logistics to coordinate, long days packing, the actual move and the financial expense all add to the stress of the move.  Although most instances the move is something one looks forward to it still puts alot of stress on family and friends.  Things never go [...]

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Class is over – What did we learn?

October 19, 2011

I teach classes at Cabrillo College in Aptos, CA a couple times per year.  It is always great to touch base with consumers to see what is really on their minds.   The take away from the class is that as an Owner you need to know the laws and fair housing.  Take a great [...]

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Annual Preventative Maintenance

October 14, 2011
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9/11 how does it relate to managing rentals?

September 21, 2011

We just observed the 10 year anniversary of 9/11. The take away for me was the reminder of how precious life is and the fact that our lives as we know it can be turned upside down in an instant.  So how does that impact owning rentals? We need to be prepared.  Once you own real [...]

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What to do when things go wrong?

September 15, 2011

Every landlord has had something go wrong with their tenant, the rental, a vendor the list goes on.  How you handle the issue will reveal what kind of landlord you are or the type of business you operate.  I will share with you a recent experience and how I handled it. I offer placement services [...]

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