Communication

Communication is the essence of Property Management. You have to be a good to excellent communicator to have successful rentals, happy tenants and not get burned out by the experience. I will share with you tips & tricks for better communication. Please share yours with me.

Know Your FICO Score

July 29, 2011

This month a new law was passed that stipulates if you apply for rental housing and you are denied because of your credit the property mgmt firm must give you your FICO score.  The State of California requires that if an applicant asks for their credit report you must provide it to them. If you [...]

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Landlording Made Easy – Come Learn How

June 22, 2011

Hi all, Some of you may know that I teach property management classes at Cabrillo College each semester.  The last class was a huge success.  I revamped the class from a 1 day class down to a 4 hour class.  We had 25 people and a waiting list! Well, another class is coming.  The current [...]

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Santa Cruz Rental Inspection Ordinance Update

June 15, 2011

The City of Santa Cruz passed the Rental Inspection Ordinance that was to go into effect 60 days from January 1, 2011.  At this point in time the City is still putting the program in place and working out the details of the program.  So, the process will be that owners don’t need to register [...]

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So Where Have I Been? Time to Reflect – Thanksgiving

November 24, 2010

Today is the day before Thanksgiving.  It is my favorite holiday and it is the time of year I always stop and reflect on how Thankful I am in my personal life and business.  It has been a couple months since I have written any new material for the blog.  So, what have I been [...]

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Efficiency Tip Of The Week : Providing Information

August 30, 2010

Answering the same old questions again and again can be a huge drain on time, and frustrating too.  We aren’t parrots! Besides your employees can be better used doing other tasks than answering standard questions all day long.  Here is how we have solved this in our office. 1. Have template emails that you can [...]

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Efficiency Tip Of The Week : Client Contact

August 23, 2010

Client Contact – all business coaches or marketing guru’s have tons of ideas for connecting with clients – Owners, Vendors, Tenants, anyone you consider your client.  What I have learned over the years is to pick one or two things and do them consistently.  I don’t do birthday cards – wouldn’t remember them all.  I [...]

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Efficiency Tip Of The Week : Time Management & Organization

August 16, 2010

Time Management – is huge for many people.  I am often asked how I get done all I do in a day.  Well I really organize my time and I stick to a schedule. This is how I schedule appointments.  Try it out and see if it works for you. Monday – no appointments – [...]

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When Things Go Awry – Have A Contingency Plan

July 28, 2010

Ok, we all know we should have contingency plans in the event of natural disasters.  In Santa Cruz we are in earthquake country.  We all know the Boy Scout Motto to “Be Prepared.” But, do you have a plan of action for when your phone lines go down, or your internet goes down, or your computer [...]

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