Communication

Communication is the essence of Property Management. You have to be a good to excellent communicator to have successful rentals, happy tenants and not get burned out by the experience. I will share with you tips & tricks for better communication. Please share yours with me.

Protect Your Belongings

July 7, 2010

On the news this morning was a report of a rash of arsons on vehicles near downtown Santa Cruz.  Whenever I see a fire situation or a flooding situation on the news my first thought is, “I hope they have insurance.” With every lease we have tenants sign we have a Renter’s Insurance Addendum where [...]

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Party Homes – What To Do?

June 23, 2010

In the June 9, 2010 Santa Cruz Sentinel Newspaper, www.santacruzsentinel.com page B3, there is an article by Shanna McCord about the crack down on party homes in Santa Cruz.  The City Council passed an emergency ordinance not allowing repeat offending property owners from making renovations to their properties that would increase the number of bedrooms [...]

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Georgiana Bruce Kirby – Senior Seminar – How to be a good tenant

April 30, 2010

As part of the senior seminar series I was asked to speak to the students about how to get their first apartment, what owners and property managers look for in a tenant. The class was on April 22nd, from 1-2:15 at the school.  About 40-50 students were in the class and all were attentive except [...]

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Raving Fans – Book Review

April 28, 2010

I have read Raving Fans before – it is a quick read 1-2 hours max.  I received the book as a thank you gift for helping with the CALNARPM conference so I decided to read it again. The theme of the book is how to provide Exceptional Customer Service.  In our current economy, where businesses [...]

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CALNARPM – Property Management Conference Summary

April 26, 2010

As many of you know I have been very involved in professional organizations for Property Management.  By participating and being involved I learn more and grow not only professionally but personally. April 12-15 in Concord at the Hilton, the California Chapter of NARPM (National Association of Residential Property Managers) had their annual state conference.  There [...]

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Property Management from A-Z: Z

April 16, 2010

Well I am on Z and covered all topics related to Property Management through the alphabet and then some.  Hope you have found the topics timely and of interest.  Zero Sum Gain (break even), Zap Your Energy, Zombie, Zen, Zest for Life Zero-Sum-Gain – break even is at least where you want to be with [...]

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Property Management from A-Z: X

April 12, 2010

Xerox and  X-check Xerox – copy documents, keep copies of all communication whether on your computer or printed and put into the file.  The main point here to document, document and document.  Have a filing system for your documents so you can find what you are looking for later.  Copies can always be sent to [...]

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Property Management from A-Z: W

April 7, 2010

Wealth, Waste (time & money), Wear & Tear, Web Wealth – Owning investment property is an excellent way to build long term wealth.  As long as you manage your property as an investment and business your chances of building wealth will be good.  Many people don’t treat their rentals as an investment and therefore actually [...]

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