Tips for Property Managers

Professionals in the business share your ideas so we can all provide better service to our clients and continue to grow professionally and personally. This is a high burn out profession, don’t let that happen to you. I look forward to hearing your comments.

When Things Go Awry – Have A Contingency Plan

July 28, 2010

Ok, we all know we should have contingency plans in the event of natural disasters.  In Santa Cruz we are in earthquake country.  We all know the Boy Scout Motto to “Be Prepared.” But, do you have a plan of action for when your phone lines go down, or your internet goes down, or your computer [...]

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Efficiency Tip Of The Week : Handling Email

July 26, 2010

We all spend a great deal of time on email. I empty my junk folder a couple times a day.  I find I am checking my email on my iphone constantly. Try this tip and see how much more efficient you are and more time you suddenly seem to have gained. Check email at set [...]

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Surviving Property Management

July 24, 2010

Whether you are a full time professional property manager or an individual who manages personal rentals everyone reaches a point where you just want to pack it all in. I love property management but in order for me to be fresh, creative and have a long career in the field I love I need to take [...]

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Fowl Play in the Backyard – Chickens Make a Come Back

July 14, 2010

I recently rented a cottage in Santa Cruz and was surprised to see the tenants had a chicken coop with 2 hens and they collected the eggs daily.  When I would show the cottage the hens would scurry around the yard – no bugs at this property was my first thought. As a property manager [...]

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Protect Your Belongings

July 7, 2010

On the news this morning was a report of a rash of arsons on vehicles near downtown Santa Cruz.  Whenever I see a fire situation or a flooding situation on the news my first thought is, “I hope they have insurance.” With every lease we have tenants sign we have a Renter’s Insurance Addendum where [...]

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Santa Cruz City Has Had It!

June 30, 2010

Last weeks post was about Party Houses well since then I attended a community meeting with the Mayor of Santa Cruz, Planning Dept heads at the Santa Cruz Association of Realtors office to discuss a new ordinance. To back up a bit an emergency ordinance was passed by the City stating that if property owners [...]

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Party Homes – What To Do?

June 23, 2010

In the June 9, 2010 Santa Cruz Sentinel Newspaper, www.santacruzsentinel.com page B3, there is an article by Shanna McCord about the crack down on party homes in Santa Cruz.  The City Council passed an emergency ordinance not allowing repeat offending property owners from making renovations to their properties that would increase the number of bedrooms [...]

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Raving Fans – Book Review

April 28, 2010

I have read Raving Fans before – it is a quick read 1-2 hours max.  I received the book as a thank you gift for helping with the CALNARPM conference so I decided to read it again. The theme of the book is how to provide Exceptional Customer Service.  In our current economy, where businesses [...]

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