City of santa cruz

So Where Have I Been? Time to Reflect – Thanksgiving

November 24, 2010

Today is the day before Thanksgiving.  It is my favorite holiday and it is the time of year I always stop and reflect on how Thankful I am in my personal life and business.  It has been a couple months since I have written any new material for the blog.  So, what have I been [...]

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Efficiency Tip Of The Week : Providing Information

August 30, 2010

Answering the same old questions again and again can be a huge drain on time, and frustrating too.  We aren’t parrots! Besides your employees can be better used doing other tasks than answering standard questions all day long.  Here is how we have solved this in our office. 1. Have template emails that you can [...]

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Efficiency Tip Of The Week : Client Contact

August 23, 2010

Client Contact – all business coaches or marketing guru’s have tons of ideas for connecting with clients – Owners, Vendors, Tenants, anyone you consider your client.  What I have learned over the years is to pick one or two things and do them consistently.  I don’t do birthday cards – wouldn’t remember them all.  I [...]

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Efficiency Tip Of The Week : Time Management & Organization

August 16, 2010

Time Management – is huge for many people.  I am often asked how I get done all I do in a day.  Well I really organize my time and I stick to a schedule. This is how I schedule appointments.  Try it out and see if it works for you. Monday – no appointments – [...]

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Efficiency Tip Of The Week : Filing Systems

August 9, 2010

No one enjoys filing but it is extremely important to keep current and accurate files.  Especially if you ever get audited by the DRE (Dept of Real Estate). Since filing clerks or part time admin staff usually do filing they aren’t as familiar with the client files and especially if you have properties with same [...]

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Efficiency Tip Of The Week : Voicemail & Phone Calls

August 2, 2010

Next to emails, voicemails and calls take up all my time.  So try this and see how it works. On your voicemail leave your name, and message and add to it that you check your voicemail at 9:00am, 11:00am, 3:00pm and 5:00pm, or any time frame you want.  But make sure you do check your [...]

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When Things Go Awry – Have A Contingency Plan

July 28, 2010

Ok, we all know we should have contingency plans in the event of natural disasters.  In Santa Cruz we are in earthquake country.  We all know the Boy Scout Motto to “Be Prepared.” But, do you have a plan of action for when your phone lines go down, or your internet goes down, or your computer [...]

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Efficiency Tip Of The Week : Handling Email

July 26, 2010

We all spend a great deal of time on email. I empty my junk folder a couple times a day.  I find I am checking my email on my iphone constantly. Try this tip and see how much more efficient you are and more time you suddenly seem to have gained. Check email at set [...]

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