communicate

When Things Go Awry – Have A Contingency Plan

July 28, 2010

Ok, we all know we should have contingency plans in the event of natural disasters.  In Santa Cruz we are in earthquake country.  We all know the Boy Scout Motto to “Be Prepared.” But, do you have a plan of action for when your phone lines go down, or your internet goes down, or your computer [...]

Read the full article →

Property Management from A-Z: C

January 25, 2010

Communicate Clearly Communicate clearly, repeatedly, in writing and often.  When I was teaching in the classroom I learned, Tell them what you are going to do, Do it, Tell them what you did. In property management I can’t begin to tell you how often we repeat the same thing over and over.  People only hear [...]

Read the full article →