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Property Owners Show Appreciation

November 30, 2010

Annually I send my tenants at Thanksgiving time a card (I don’t do Xmas – everyone gets cards so I don’t stand out) thanking them for being good care takers of the property and I include a gift card.  Some years it is a gas card, other years it is a Marie Calendar card for [...]

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Don’t Rake the Leaves

November 29, 2010

All those leaves that fall on the ground – don’t rake them up.  They provide ground cover and nutrients for the earth and they keep the weeds from coming through.  Or, rake them and put them around the base of your trees or shrubs. Please check out my website at www.PortolaRentals.com if you are interested [...]

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So Where Have I Been? Time to Reflect – Thanksgiving

November 24, 2010

Today is the day before Thanksgiving.  It is my favorite holiday and it is the time of year I always stop and reflect on how Thankful I am in my personal life and business.  It has been a couple months since I have written any new material for the blog.  So, what have I been [...]

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Efficiency Tip Of The Week : Providing Information

August 30, 2010

Answering the same old questions again and again can be a huge drain on time, and frustrating too.  We aren’t parrots! Besides your employees can be better used doing other tasks than answering standard questions all day long.  Here is how we have solved this in our office. 1. Have template emails that you can [...]

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Efficiency Tip Of The Week : Client Contact

August 23, 2010

Client Contact – all business coaches or marketing guru’s have tons of ideas for connecting with clients – Owners, Vendors, Tenants, anyone you consider your client.  What I have learned over the years is to pick one or two things and do them consistently.  I don’t do birthday cards – wouldn’t remember them all.  I [...]

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Efficiency Tip Of The Week : Time Management & Organization

August 16, 2010

Time Management – is huge for many people.  I am often asked how I get done all I do in a day.  Well I really organize my time and I stick to a schedule. This is how I schedule appointments.  Try it out and see if it works for you. Monday – no appointments – [...]

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Efficiency Tip Of The Week : Filing Systems

August 9, 2010

No one enjoys filing but it is extremely important to keep current and accurate files.  Especially if you ever get audited by the DRE (Dept of Real Estate). Since filing clerks or part time admin staff usually do filing they aren’t as familiar with the client files and especially if you have properties with same [...]

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Efficiency Tip Of The Week : Voicemail & Phone Calls

August 2, 2010

Next to emails, voicemails and calls take up all my time.  So try this and see how it works. On your voicemail leave your name, and message and add to it that you check your voicemail at 9:00am, 11:00am, 3:00pm and 5:00pm, or any time frame you want.  But make sure you do check your [...]

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